Privacy Policy

Last Updated: December 1, 2025

Curly Growth Ltd (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect the personal data we receive from website visitors, clients, and prospective partners, particularly within the care home and supported living sectors.

1. Information We Collect

We collect information primarily through our website forms (Contact, Booking, Join Us) and during the provision of our services.

A. Information Provided by You

  • Contact/Booking Information: Your name, email address, phone number, and organization name (Care Home/Supported Living Facility).
  • Service Details: Information regarding the specific services requested (e.g., number of residents, type of service, accessibility needs).
  • Recruitment Data (Join Us): Information submitted by prospective stylists, including resume, contact details, and DBS verification status.
  • Direct Communications: Records of correspondence when you contact us via email, phone, or our website.

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, and data about how you interact with our site (via standard website analytics).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To fulfill service requests, manage appointments (e.g., Free Demo Visits), and coordinate stylist schedules.
  • Communication: To respond to inquiries, provide customer support, and send necessary service updates.
  • Compliance and Safety: To verify the qualifications and background (DBS status) of potential stylists for safety assurance in care environments.
  • Business Operations: To analyze and improve our services, market our offerings to relevant organizations, and manage our business records.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share your information with trusted third parties under strict circumstances:

  • Stylists/Service Providers: To the extent necessary to schedule and provide the requested services (e.g., sharing a care home manager’s contact details with the assigned stylist).
  • Legal Requirements: If required to do so by law or in response to a valid request by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational measures designed to protect the personal information we process. This includes maintaining secure data storage, restricting access to sensitive information, and ensuring our third-party service providers adhere to strict data protection standards.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete data.
  • Deletion (Right to be Forgotten): The right to request that we delete your personal data under certain conditions.
  • Objection: The right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of the policy will indicate when changes were made. We encourage you to review this policy whenever you visit our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Curly Growth Email: info@curlygrowth.com Phone: +44 7404 476536 Address: West Midlands